bus breakdown

Facing his first crisis, Carranza fired a top official. But can he fix New York City’s yellow bus system?

PHOTO: Christina Veiga
Schools Chancellor Richard Carranza rode a school bus to P.S. 377 in Ozone Park, Queens, on the first day of the 2018-2019 school year.

Just days after responding to the city’s school bus crisis by firing a top official and reassigning another, schools Chancellor Richard Carranza put his staff on notice that when things go wrong they better act quickly — or he will find someone who will.

“When things don’t go right I expect a sense of urgency to serve our community,” Carranza said in an interview with Chalkbeat Monday. “And if we can’t make it happen, then we’ll make sure that there are people in place that will make it happen. It’s really that simple.”

Problems with the city’s school bus services are not unusual, especially at the start of the school year. But since the start of classes, the city’s school transportation hotline has seen a 17 percent increase in calls over the same period last year. And revelations about drivers who were not properly vetted, buses arriving late, students trapped on hours-long routes crisscrossing the city, or buses simply not arriving at all have dominated the opening weeks of Carranza’s first full school year, splashing across the front page of the Daily News.

Last week, after deeming the situation “unacceptable,” Carranza fired Eric Goldstein, the CEO of school support services responsible for transportation, school food, and the public school sports league. Carranza also reassigned Elizabeth Rose, who had been CEO of school operations and a top deputy under former Chancellor Carmen Fariña, to focus solely on transportation contracts.

Carranza said Monday that a broader shakeup to the $1.2 billion-per-year bus system, which serves roughly 150,000 students, two-thirds of whom have disabilities, could be coming.

“As we understand more fully how [the Office of Pupil Transportation] in particular operates, I wouldn’t be surprised if there aren’t some more changes,” he said. Leading that effort will be Kevin Moran, a former borough field support director who will now serve as a senior advisor to Carranza on transportation — while the city searches for a permanent leader.

The busing problems are the first significant test of Carranza’s leadership during a crisis since taking the helm of the nation’s largest school system last April. So far, Carranza’s response has echoed his reaction to much larger issues such as school segregation — that he’s interested in systemic fixes and doesn’t want to excuse the issue just because it has bedeviled past chancellors. Under changes made by Carranza’s administration, school bus drivers will undergo the same background checks and have investigations handled by the same education department unit as other schools staffers.

But so far, his response to the crisis has drawn mixed reactions from some advocates, observers, and education department insiders.

Maggie Moroff, a disability policy expert at Advocates for Children, said busing issues often linger through much of the school year. In the past, the education department has reacted defensively, fixing bus issues in individual cases when advocacy groups get involved but rarely pledging to overhaul the system, she said.

“We get a lot of students at this time of year who have not been to school yet because they don’t have a bus,” Moroff said. “It’s exciting to hear the chancellor say, ‘it’s unacceptable and we’re going to do something about it.’”

But overhauling the bus system will be a massive undertaking, partly owing to the technical complexity of ferrying students to schools with different schedules, shifting rosters of students necessitating new routes — but also because the system is dependent on a rough-and-tumble web of private bus companies. (Goldstein, the support services CEO who Carranza fired, reportedly faced down the CEO of a bus company who confronted him with a loaded pistol during contract negotiations in 2010.)

Eric Nadelstern, a top education department deputy during the Bloomberg administration, said Carranza may be underestimating the bus system’s complexity and the value of keeping leaders with deep knowledge of it.

“Goldstein at the very least understood where the pitfalls were,” Nadelstern said, adding that removing a leader in the middle of a crisis may prove unwise. “I don’t think there’s anyone else in the system who has that knowledge or capacity.”

The Bloomberg administration attempted an overhaul of the bus system in 2007, hiring private consultants in an attempt to make it more efficient. That effort turned out to be a flop, the New York Times reported, “leaving shivering students waiting for buses in the cold and thousands of parents hollering about disrupted routines.” Klein eventually apologized but largely defended the reorganization at the time, saying, “I never think that the pain is worth it. On the other hand, I don’t think there’s any good time to make these changes.”

Others, including one current education department administrator who spoke on condition of anonymity, said they worried that Carranza wanted to show he was taking charge of the situation by making heads roll without immediately addressing the underlying problems.

But while Carranza admitted he does not yet have a full explanation of why the school bus system has repeatedly fallen short, he said he is committed to a longer-term solution.

“My understanding is this goes back at least decades,” Carranza told Chalkbeat. “There are some systemic issues that I don’t want to put a band-aid on, I want to actually find the root cause and fix.”

Sticker shock

In Illinois, child care costs eclipse rent, making it one of least affordable states  

The average annual cost of child care now outpaces what families spend on a year of rent in Illinois, according to a new report that examines child care costs nationwide.

Illinois is one of the 15 least affordable states in the country, according to the report from the Virginia-based nonprofit Child Care Aware of America. The nonprofit examined costs across the United States and adjusted them for median income and cost of living.

“Families are seeing that child care is a significant portion of the bill they have to pay,” rivaling the cost of college tuition, rent, and even sometimes mortgage payments in some areas of the country, said Dionne Dobbins, senior director of research at Child Care Aware.  

The average annual cost of center-based care for an infant in Illinois has reached $13,474 — which is a staggering 52 percent of the median income of a single-parent family in the state and nearly 15 percent of the state’s median married couple’s income.

That figure put it 13th among the least affordable states, which were ranked by the percentage of a single-parent family’s income spent on child care. Massachusetts topped out at nearly 65 percent of a single-parent family’s median income for center-based infant care.

In Illinois, care for toddlers and older children before and after school also consumed a greater percentage of a family’s income compared with other states. Illinois ranked 14th for toddler care as a percentage of median income, with an average cost of $11,982 for full-time toddler care at a center.

The state was among least affordable for the cost of three months of summer care.

 

Illinois offers a child care subsidy intended to offset the costs of care for low-income working families, but that program has been rocked by shifting eligibility requirements and compliance issues. Participation in the program has dropped by a third since 2015, when Gov. Bruce Rauner’s administration changed eligibility requirements.

Dobbins said that, across the United States, child care subsidy programs are under pressure as states tighten compliance and lower reimbursement rates. In some states like Illinois, rising minimum wages have rendered some families ineligible for subsidies or staring down co-pays that they can’t afford.

Dobbins said that nationally, only one in six children eligible for subsidized child care actually ends up using it.

 

words of advice

Here’s advice from a social worker on how schools can support transgender students right now

PHOTO: Getty Images
A flag for transgender and gender noncomforming people is held up at a rally for LGBTQ rights at Washington Square Park.

Soon after news broke that the Trump administration could further roll back civil rights protections for transgender students, one New York City teacher sent an email blast to her fellow educators.

She was searching for materials to use in biology class that reflect people of different gender identities, but couldn’t find anything.

Many city educators may similarly grapple with how to support transgender students after it was reported that the Trump administration is considering whether to narrowly define gender based on a person’s biology at birth — a move that could have implications for how sex discrimination complaints in schools are handled under federal Title IX.

Olin Winn-Ritzenberg — a social worker at the Lesbian, Gay, Bisexual and Transgender Community Center — has some tips for navigating the questions and emotions this latest proposal might surface. He runs a support group for transgender teens and their peers who want to be allies, and says the most important advice is to just be willing to talk and listen.

“I don’t think it’s the kind of thing that you want to wait until somebody is in crisis,” he said. “By bringing it up ourselves, we’re modeling support.”

Here’s what he had to say about recognizing transgender students, the protections that New York City and state offer, and some mistakes to avoid.

This interview has been edited for length and clarity.

What are your tips for how to explain the news to students and young people?

If it’s news like this, that’s hard to maybe pin down what it exactly means (this was a memo, and does it have teeth? What does it mean?) I would look to them for the feeling of it. That’s what’s really important and a lot of what’s going on is just fear mongering, and a denial of trans existence. And that is something our young people will be able to speak to, to no end, and that they’re not strangers to — especially under this administration.

I would want to help ground things and offer some reassurance that a memo doesn’t have teeth and that we can look to our local New York City and state protections — that we’re lucky to live in a place that has such strong protections, especially for students.

What kinds of protections should New York City students expect to have in schools?

A student in New York City could expect to use the facilities that align with their identity, and could expect to possibly see all-gender facilities in their schools — as there are more and more of those being converted. They can expect to be able to file or register a complaint of discrimination against other students or even staff, and can expect to have an LGBT liaison within the Department of Education. They can expect to have their name and pronoun respected and utilized, and come up with a plan with a staff member around, if they’re transitioning socially or in any form at school, how they would like to be supported and how that looks in each unique situation.

It doesn’t always happen. But the fact that we do have it in policy means that there’s a means to pursuing it and that the institution is on the side of the trans or gender non-conforming student and would help to rectify any situation that’s feeling unsafe or unsupportive.

How can teachers and adults show support for their transgender students right now?

I don’t think it’s the kind of thing that you want to wait until somebody is in crisis. It shouldn’t be necessarily on any student to bring it up. By bringing it up ourselves, we’re modeling support. Even though this is a memo and we’re all waiting to see what they’re going to try to do with it, we know the intentions behind it…

I think we can speak directly to that and not make the debate about, ‘Is there or isn’t there a trans experience?’ That’s maybe one of the most powerful things. Yes, we exist. And if you’re an ally: ‘I’m a witness. You exist. You’re valid and as valid as anybody else.’

What would that validation look like in a school setting, say, if you’re a math teacher?

I think that making things visible is powerful. So if there’s a public bulletin board in a hallway and it says, ‘We stand with our trans staff and students,’ and then people have an opportunity to sign it.

I really think it can be an individualized response by a school depending on that school’s culture and if there is leadership by students, say, ‘We would like to be vocal and explicit in our support. You come up with the idea.’ Or, not to put it on them but say, ‘We’d love to be guided or get input from you on how to do that,’ so it is, wherever possible youth and trans-led.

Say, ‘What do you need and what can we provide?’

What should teachers and adults avoid saying or doing at a time like this?

I think a common, misguided mistake — that’s not necessarily hateful, but is really harmful nonetheless — is propping up a debate that’s going to hinge on ‘Do trans people exist?’ Or, ‘Defend or argue against sex being a binary, scientific, biological basis to view narrowly.’  

If a teacher wanted to engage with this but the assignment were more like, ‘What are your thoughts,’ there is so much education that needs to be done first — and that can put a person’s very identity and being up for debate in a classroom setting.

Another really bad thing would be just to ignore it because people are maybe scared of going there or don’t know what to do.