Another pause

It’s official! Results from Tennessee’s ugly testing year won’t count for much of anything

PHOTO: Marta W. Aldrich
Gov. Bill Haslam and his education chief, Candice McQueen, speak with reporters in May about how Tennessee will handle standardized test results this year because of technical problems administering the exams by computer.

Tennessee teachers and school districts can decide how to use this year’s standardized test results and won’t be penalized for low growth scores after another year of problems with the state’s computerized exam.

The state also will shift some responsibilities to a different testing company while deciding whether to extend Minnesota-based Questar’s contract to give the test past November, Education Commissioner Candice McQueen announced on Monday.

In addition, the state has hired two outside groups to sort through all that went wrong with TNReady during almost a month of testing that ended last week. One will look at the validity of the results to see if frequent online interruptions made the scores unreliable. The other will scrutinize Questar’s technology systems to determine why so much went awry.

The actions were announced as McQueen and Gov. Bill Haslam faced reporters together for the first time in the wake of this year’s sloppy return to statewide computerized testing.

After weeks of being on the defensive, Haslam’s administration sought to take control of the situation and emphasize that testing — done correctly — is critical to improving student achievement across the state.

I still have full confidence that testing is the right thing to do,” said the Republican governor, finishing the last year of an eight-year term. I’m frustrated like everybody else that we had issues with the online portion of this. But having said that, do I think the test is a good test? I do.”

Haslam also said Tennessee must forge ahead with computerized testing.

We’re one of only 10 states that has not already moved [completely] to online testing. And so it’s not just that’s where the world is going; that’s where the world is. And our students have to be prepared,” he said.

The decision to shield students, teachers, and schools from accountability for poor growth scores falls in line with emergency legislation passed by state lawmakers last month as reports of TNReady’s technical problems escalated. After weeks of studying the two new laws, McQueen and her team offered their first analysis of what the legislation means:

Teacher evaluations. The state still plans to include student growth scores in evaluations, but each teacher will have “complete control to nullify” that portion if they choose to rely solely on other measures, McQueen said.

Student grades. Local school boards will decide whether to incorporate TNReady scores into this year’s final grades. Many districts already have begun that process, and most are opting to exclude the results this year.

School ratings. Tennessee’s A-F rating system will not launch this fall as scheduled, although the state still will publish the achievement results that would have gone into them.

Priority schools. As planned, the state will release its “priority list” this fall of the 5 percent of lowest-performing schools, but this year’s test results will not be a factor. Instead, the list will be based on two years of previous scores for high schools and one year for lower-grade schools. “We will not be moving any schools based on that data into the Achievement School District,” McQueen said of the state-run turnaround program that takes over local schools and assigns them to charter operators.

Whether the adjustments put Tennesseee out of compliance with federal law remains to be seen, though. The 2015 Every Student Succeeds Act requires that student achievement — as measured by tests like TNReady — be part of each state’s plan for holding struggling schools accountable.

“We’ve been in lots of conversations with the U.S. Department of Education, and they are continuing to work with us on that,” McQueen acknowledged. “So what we will do is create something called a comprehensive support list, which is required under the Every Student Succeeds Act. That will include this year’s data, but there will not be any adverse action taken based on that comprehensive school list.

"It's important for all of us that we get this right. "Gov. Bill Haslam

After three years of testing problems, McQueen announced that Tennessee will create a “TNReady Ambassadors” program to improve customer service and will hire a full-time overseer to work with testing coordinators at the district level.

We did not have our expectations met in terms of customer service from Questar,” she said.

To that end, the state is reviewing its annual $30 million, two-year contract with Questar that expires on Nov. 30.

Haslam said changing companies in the middle of a school year wouldn’t be seamless because Questar will begin testing high school students on non-traditional block schedules this fall. There’s a little bit of a practical problem switching vendors right in the middle of that, so it’s part of negotiations we’re in the middle of,” he said.

McQueen praised Educational Testing Service, the New Jersey-based company that will take over the test’s design work while Questar focuses on test delivery. Also known as ETS, the vendor has had contracts with Tennessee since 2015 to create the state’s social studies and science tests, and to design many of its teacher certification exams. (ETS also owns Questar. Read the details here.)

It is a vendor that is well-known. It has a reputation for very high-quality work in terms of how they design tests,” she said.

Deeper dive: By getting testing wrong again, will Tennessee undo what it may be getting right?

Interesting moment

Tennessee civil rights leaders push back at superintendents’ call to pause state testing

PHOTO: Peyton Hoge
Members of the Tennessee Educational Equity Coalition participate in the group's third annual summit in February in Nashville. The group formed in 2016 to advocate for students of color and people who live in poverty.

A group of civil rights leaders in Tennessee is urging the state to press on with standardized testing — placing them at odds with the superintendents of the state’s two largest and most diverse districts.

Shelby County Schools Superintendent Dorsey Hopson and Metropolitan Nashville Public Schools Director Shawn Joseph asked Gov. Bill Haslam this week to press pause on TNReady testing to address widespread problems with the assessment.

But the members of the Tennessee Educational Equity Coalition, formed in 2016 to advocate for students of color and people who live in poverty, pushed back on Wednesday. The group argued that a moratorium on testing is not the answer to technical problems that plagued many students this past spring in the state’s transition to computerized exams.

“The quality of the TNReady assessment, which is aligned to our state standards, is not in question … [but test delivery issues] must be fixed,” the coalition said in a page-long statement.

“We urge all of our education leaders and policymakers to press forward, tackling our testing challenges head-on, and rebuilding trust by staying the course and getting it right for every student in Tennessee,” the group wrote.

The statement was signed by 13 education advocates including the leaders of the NAACP’s state conference, the National Civil Rights Museum in Memphis, the Knoxville Area Urban League, and Conexión Américas, which advocates for Latino families in Nashville.

The exchange represented a unique moment between the coalition of civil rights advocates and the black superintendents of schools in Memphis and Nashville. Those districts represent one-fifth of Tennessee’s public school students, and most of the student population in their cities are black or Hispanic.

In their Aug. 3 letter sent on Monday, Hopson and Joseph told Haslam and his education commissioner, Candice McQueen, that they have “no confidence” in TNReady.

PHOTO: MNPS
Shawn Joseph greets students in Nashville, where he has been director of schools since 2016.

“We respectfully ask the State to hit the pause button on TNReady in order to allow the next Governor and Commissioner to convene a statewide working group of educators to sort out the myriad challenges in a statewide collaborative conversation,” they wrote.

(Tennessee’s gubernatorial election is set for Nov. 6. Read what the candidates say about testing and other big education issues here.)

Calling for a “do-over” on the state’s testing program, Hopson and Joseph said that three years of missteps and outright failures administering TNReady has tanked public trust to “irretrievably low levels.”

Haslam has not commented about the superintendents’ request but told Chalkbeat last month that he believes TNReady is a good test with delivery issues that need to be fixed.


READ: Here’s the list of everything that went wrong with TNReady this year


The governor also said he believes passionately that Tennessee’s gains on national tests since 2011 stem from state policies grounded in higher academic standards, a test that measures student progress based on those standards, and using the results to hold students, schools, and teachers accountable.

The coalition backed that agenda on Wednesday. “Our Coalition believes that the path forward lies in maintaining a focus on setting high expectations, monitoring student and school performance, and prompting decisive action when they fall and stay behind,” the group said.

The coalition is a nonprofit organization funded by Bloomberg Philanthropies, the Bill & Melinda Gates Foundation, NewSchools Venture Fund, and the W.K. Kellogg Foundation, according to a spokeswoman for the group. (Disclosure: Chalkbeat is a nonprofit news organization and also is supported by the Gates and Kellogg foundations. You can read our full list of supporters here.)

Below is the coalition’s full letter, including individuals who are members of the group’s steering committee.

Taking aim

Declaring ‘no confidence’ in TNReady, Memphis and Nashville superintendents call for pause in state testing

The leaders of Tennessee’s two largest school districts are asking outgoing Gov. Bill Haslam to pause state testing indefinitely to let the next administration address a bevy of problems with the assessment.

In a letter sent Monday afternoon, Shelby County Schools Superintendent Dorsey Hopson and Metropolitan Nashville Public Schools Director Shawn Joseph wrote that a “do-over” is needed on the TNReady testing program to salvage the confidence of students, parents, and educators.

“After years of repeated implementation failures and missteps by multiple vendors, we believe educator and public trust in TNReady has fallen to irretrievably low levels,” they wrote Haslam and his education commissioner, Candice McQueen.

“We are challenged to explain to teachers, parents, and students why they must accept the results of a test that has not been effectively deployed,” they continued.

A spokeswoman for Haslam did not immediately respond to requests for comment, and a spokeswoman for McQueen said the commissioner had not yet received the letter, which was dated Aug. 3.

The message from the superintendents — whose districts in Memphis and Nashville represent nearly a fifth of the state’s public school students — further elevates testing as an issue in the governor’s race, which will be decided on Nov. 6. Democratic nominee Karl Dean, who is the former mayor of Nashville, and Republican nominee Bill Lee, a businessman from Williamson County, have both said their respective administrations would review the state’s troubled testing program.

However, Hopson and Joseph said action is needed before the next administration and General Assembly take office in January.

“We respectfully ask the State to hit the pause button on TNReady in order to allow the next Governor and Commissioner to convene a statewide working group of educators to sort out the myriad challenges in a statewide collaborative conversation,” they wrote.

That’s unlikely to happen, though. Haslam has fiercely championed having a state assessment that measures student progress based on Tennessee’s new academic standards. He told Chalkbeat last month that he does not want problems with testing to undo state education policies that he believes have led to gains on national tests.

Sara Gast, spokeswoman for the state Department of Education, said Tennessee already has a working group on testing that’s composed mostly of educators.

“We’ve engaged educators extensively in the development of TNReady, and for the past several months we had educators from Metro Nashville Public Schools and Shelby County Schools serving on our Assessment Task Force to advise our next steps with TNReady,” Gast said in a statement.

PHOTO: Laura Faith Kebede
Students at Freedom Preparatory Academy’s high school in Memphis prepare to take their TNReady geometry test online last spring.

The state has struggled to administer TNReady cleanly since its failed online rollout in 2016, prompting McQueen to cancel most testing that year and fire its testing company. Except for scattered scoring problems, the next year went better under new vendor Questar and mostly paper-and-pencil testing materials. But this spring, the return to computerized exams for older students was fraught with disruptions and spurred the Legislature to order that the results be moot for this year for accountability purposes.

For the upcoming school year, the state has hired an additional testing company to assist Questar, and McQueen has slowed the switch to computerized exams so that only high school students will test online again. In addition, the state Department of Education has recruited 37 teachers and testing coordinators to become TNReady ambassadors, tasked with offering on-the-ground feedback and advice to the state and its vendors to improve the testing experience.

Hopson and Joseph, whose districts are suing the state over the adequacy of education funding, also want more state money to offset the technology costs related to TNReady.

“Districts including ours spent tens of millions of dollars over the years investing in new technology to prepare for an online assessment that never came to fruition,” they wrote.

“These investments essentially amounted to unfunded mandates by the State, and in the end resulted in largely wasted local taxpayer resources that could have been directed into teacher salaries, professional development, and other critical needs. By the time the State achieves a fully functioning online assessment system, our original investments will have been rendered obsolete …”

Gast said the state has invested an additional $1.5 billion in technology for schools since 2011, including doubling the amount of annual recurring technology funding. She noted that students have used computer tablets purchased for testing for other instructional needs during this time.

You can read the full letter below.