Rethinking Leadership

How do you improve schools? Start by coaching principals, says new study

PHOTO: Marta W. Aldrich
Principal Gary Hughes (right) talks with his supervisor, Craig Hammond, at Nashville's J.T. Moore Middle School. Hammond spends a half day every other week working collaboratively with Hughes under an emerging administrative support and coaching model used by Metropolitan Nashville Public Schools.

Gary Hughes remembers rolling his eyes last year after learning that Nashville’s new school superintendent was completely revamping the way principals like himself would be supervised.

After all, as a 10-year school administrator, Hughes thought he had done just fine under the previous system. Occasional drop-in visits from central office personnel found that his school was in compliance with all district rules and regulations.

But beginning last fall, his new supervisor, Craig Hammond, began coming to J.T. Moore Middle School for about a half day every other week — visiting classrooms with Hughes, reviewing student achievement data together, and talking through ways to support individual teachers.

“I was not happy about the change,” Hughes recalls. “It was like a bunch of new hoops I was going to have to jump through.”

This month, as he began his second year under the new supervisory model, Hughes feels “transformed” as a school leader. He also believes that what he’s learning in collaboration with Hammond is trickling down to improve the quality of instruction in classrooms at J.T. Moore.

“This approach is about support, not compliance,” said Hughes. “It’s changed the way I think about what I do.”

Hughes’ experience mirrors the findings of the first three years of a four-year study into the role of those who supervise school principals. The research, by Vanderbilt University and Mathematica Policy Research, suggests that radically changing the job description of such supervisors to emphasize coaching and mentoring instead of operations and administration could refocus school communities on improving student achievement, retaining more teachers, and strengthening school climate.

The findings also have major implications for how central offices are designed — with a shift from a top-down compliance model to a more bottom-up one that focuses on servicing schools.

“This is a good news story about district reform,” said Ellen Goldring, the report’s lead author and a Vanderbilt professor of educational leadership and policy.

“It’s about fundamentally changing the supervisor role in a way that principals report that they’re feeling more supported and equipped. But in order to make that new role effective, it became very clear that central office also needed to rethink and realign to that perspective.”

Reshuffling priorities

The study, which is part of the Wallace Foundation’s $24 million Principal Supervisor Initiative, was based on changes made between 2014 and 2017 at six urban districts in Broward County, Florida; Baltimore, Maryland; Cleveland, Ohio; Des Moines, Iowa, Long Beach, California; and Minneapolis, Minnesota.

Each district revamped the supervisor’s job description; reduced the number of schools each supervisor was responsible for; trained them on how to coach and support principals; and restructured the district’s central office to shift administrative, operations, and compliance tasks away from those roles.

With the changes, most districts reported that their supervisors were spending an average of 63 percent of their time working directly with principals to help them hone their skills in instructional leadership. That’s thought to be significantly more one-on-one time than in years past, when supervisors had substantially larger portfolios.

“That’s a lot of time that a principal has someone to plan with, problem-solve with, receive support,” Goldring said.

"This approach is about support, not compliance. It’s changed the way I think about what I do."Gary Hughes, principal

While Nashville’s district was not part of the study, Director of Schools Shawn Joseph heard about the initiative while working in Maryland public schools and adopted some of its components when he became leader of Tennessee’s second largest district in 2016.

That meant restructuring the central office so that each supervisor was overseeing about a dozen schools instead of the previous 30 or so.

Such investments are one of the biggest challenges — but also one of the most critical components — of facilitating meaningful instructional engagement with principals, said Sito Narcisse, Nashville’s chief of schools.

“We believe the lever of change for improving schools is through the principal,” said Narcisse.

The study has other implications for states like Tennessee, which launched a teacher evaluation system in 2011 that requires principals to observe classroom instruction and critique their teachers.

“There’s clearly a shift in the role of principals,” said Goldring, whose next report will focus on how the supervisory changes impact principal effectiveness. “But how do we coach and develop principals so that they can better coach and develop their teachers? That’s what this research is all about.”

Leadership matters

When it comes to the impact of school-related factors on student learning, research shows that school leaders are second in importance only to teachers — but also can have a multiplier effect on the quality of teaching.

Historically, however, principals’ professional development has been limited to periodic workshops and trainings that focus mostly on administrative, operational, and compliance issues. They rarely receive ongoing, embedded coaching and problem-solving support based on the instructional needs of specific schools.

The Wallace Foundation identified existing principal supervisors as a potential resource to change that dynamic in large urban districts.

“They already have one foot in the schools and one foot in central office,” explained Jody Spiro, the foundation’s director of education leadership.

But few districts have taken that route on their own.

Even though these educators are responsible for evaluating principals and usually report to the chief academic officer, they tend to focus on “putting out fires” — things like parent complaints and broken air conditioners — instead of coaching teachers.

PHOTO: Marta W. Aldrich
From left: Principal Gary Hughes confers with supervisors Dottie Critchlow and Craig Hammond about the upcoming school year. Critchlow helps oversee support for school leaders under the Nashville district’s new supervisory model.

Dottie Critchlow recalls what it was like to supervise Nashville principals under the district’s previous model. With about 28 schools to monitor, giving all of her principals meaningful critiques was logistically impossible, she said.

“It was like saying to a mama, ‘Who do you love the most?’” said Critchlow, who now coaches the district’s principal supervisors. “The answer is ‘the kid who needs me the most.’ I spent a lot of time with brand new principals figuring out the job and others who weren’t being effective. It wasn’t about developing instructional leaders; it was about maintenance.”

Last year under the new model, Hammond monitored a dozen schools — the average number that the study landed on for effective engagement between supervisors and their principals.

“If I had 20 schools, I’d start losing track of who’s where,” said Hammond, himself a former principal. “This number allows me to walk with principals in a building, to give feedback, and remember the things that I see.”

The investment paid off when Hughes received his first evaluation from Hammond. It was, the principal said, an “aha! moment” — the most meaningful feedback of his career.

“It’s clear he knew me, understood my school, and really thought this through,” Hughes said. “He was very in tune with what I needed to improve.”

it's official

Brooklyn middle schools eliminate “screening” as New York City expands integration efforts

PHOTO: Christina Veiga
The city approved a plan to eliminate selective admissions to try to integrate District 15 middle schools.

The education department on Thursday approved sweeping changes to the way students are admitted to middle schools across an entire Brooklyn district, marking one of the most far-reaching integration efforts under Mayor Bill de Blasio’s administration.

Along with the admissions overhaul, the city launched $2 million in new grants for other districts that want to develop their own integration plans and announced that an existing citywide task force will continue to advise city leaders on school diversity issues even after the group issues its recommendations this winter.  

Together, the moves dramatically ramp-up the city’s efforts to integrate one of the country’s most segregated school systems — something de Blasio has only reluctantly taken on. While the mayor has been criticized for steadfastly avoiding even saying the word “segregation,” the issue has become impossible to ignore with the arrival of schools Chancellor Richard Carranza, who has captured national attention for his frank calls for action, coupled with relentless activism from some parents, educators, and elected officials.

The middle school admissions changes are the culmination of years of advocacy from critics who blamed a complicated and competitive admissions process for exacerbating segregation in District 15, which encompasses brownstone neighborhoods such as Carroll Gardens and Park Slope and immigrant enclaves including Red Hook and Sunset Park.

Under the new system, District 15 middle schools will no longer “screen” their students based on factors such as report card grades, test scores, or auditions for performing arts programs — eliminating selective admissions criteria altogether. Instead, the district will use a lottery that gives extra weight to students who come from low-income families, are learning English as a new language, or are homeless.

The aim is to enroll a similar share of needy students across each of the district’s 11 middle schools. And since class is often tied to race and ethnicity, the lottery priority could also spur student diversity on a range of different measures.

But the admissions changes are just the first step towards integrating schools in a district where students are starkly segregated by race and class. Families will still be free to apply to the schools of their choice, so overhauling enrollment policies will have little effect unless parents are willing to consider a wide range of options.

Winning over parents presents a formidable challenge since middle class and white families in District 15 clamor to get into just a few vaunted schools, and parents of color may feel unsure about venturing beyond their neighborhood. To grapple with parents’ apprehension, advocates fought to couple the admissions changes with efforts to make schools more inclusive and appealing to families.

“Our work is only starting,” said Carrie McLaren, the mom of a fifth grader in Boerum Hill, who was involved in drafting the district’s integration plan.

The city announced it would dedicate $500,000 towards new resources, training, and other supports for parents and educators to help make the plan work. A new coordinator will be responsible for helping families navigate the admissions process, and an outreach team is tasked with contacting every parent with information about how to apply to middle schools. Additionally, it will be up to a new “diversity, equity, and integration coordinator” to oversee the district’s work, which will include providing teachers with anti-bias training, social-emotional learning, and alternative discipline practices.

Advocates pushed for those measures to try to make schools more fair and inclusive of students from different backgrounds. They called for the training for teachers and support in creating classroom materials that reflect diverse cultural histories and viewpoints, as well as the overhaul of discipline practices — which often treat black and Hispanic students, and those with disabilities, more harshly than their peers.

“If we’re simply moving bodies, and not changing pedagogically or culturally, then we’re ultimately setting up students of color to be in environments where they’re not welcome,” said Matt Gonzales, an integration advocate with the nonprofit New York Appleseed.

Advocates hope that District 15 will be a template for integration efforts elsewhere in the city. The process has been hailed for being far more inclusive — and less contentious — then the path that helped lead to the creation of two other districtwide integration plans. District 3, which encompasses the Upper West Side and part of Harlem, recently approved middle school admissions changes that give so priority to students from low income families and those with low test scores. It came on the heels of a similar plan for elementary schools in District 1, which includes the Lower East Side, East Village, and part of Chinatown.  

For Laura Espinoza, a mother in Sunset Park who helped draft the District 15 integration plan, the real work lies in making sure her community schools are equipped with the same resources as those in more affluent neighborhoods. Admissions changes alone don’t solve that underlying problem.

“The solution comes through focusing on the resources schools have,” she said. “Why are they called public schools if they are given more in some areas, and less in others?”

Advocates have called on the city to focus on the distribution of resources within schools as part of its integration effort, including an analysis of arts programming and even parent fundraising — moves that Espinoza hopes become a reality and not “only words.” The city announced “targeted funding” for technology and other resources will be part of the District 15 plan.

Messaging will also be an important piece of the work ahead. McLaren said families will be responsible for reshaping narratives around what makes schools desirable, and also taking a hard look at their own school’s practices and working across communities to problem-solve when barriers to integration arise.

“As a parent, and a white parent specifically, I see my role as having to talk to other white parents… and think about how our structural inequities have fed stereotypes and bias,” McLaren said. “It all takes a lot of work, and I don’t think there are easy answers, but at least this is changing the conversation.”

to the races

Jia Lee, a special education teacher and union gadfly, wants to be New York’s next lieutenant governor

Earth School teacher Jia Lee is running for New York lt. governor. An advocate against high-stakes testing, she spoke about the issue in 2015 before the U.S. Senate Health, Education, Labor and Pensions Committee.

With 18 years in the classroom, special education teacher Jia Lee has seen a lot of change. Now, she wants to be the one who makes it.

Lee is running for lieutenant governor on the Green Party ticket, facing off against the incumbent Democrat Kathy Hochul and a Republican challenger, Julie Killian, in the November general election.

Even during an election cycle that has propelled underdog candidates closer to office, Lee knows her odds of victory are long. But that hasn’t stopped her before. In 2016, Lee challenged United Federation of Teachers President Michael Mulgrew in a bid for the union’s top post. She lost but managed to garner more than 20 percent of the vote as part of the MORE caucus — an opposition party that calls itself the Movement of Rank and File Educators and champions pocketbook issues such as pay, but also social justice causes.  

When she’s not teaching fourth and fifth grades at Earth School in the East Village, campaigning, or agitating within the union, Lee is active in the opt-out movement that protests high-stakes standardized tests — an issue that she once testified about before Congress.

Lee joins a wave of teachers across the country who have taken their classroom frustrations to the campaign trail in states far less blue than New York, such as Oklahoma and Arizona. Closer to home, the 2016 teacher of the year could be heading to Congress. Here’s what Lee thinks is driving their activism and what she’d like to change in education policy in New York.

Responses have been edited for length and clarity.

Why are you running for lieutenant governor?

I’m running — and with the Green party specifically — because I feel as though policies in education have been largely driven by corporate reformers, who have direct ties with the Democratic party. I see it as incredibly problematic when you have this private/public kind of partnership, especially in government, where money or for-profits are driving decisions in our state. And the Green party is completely untethered to any of that.

I’m realistic about the power of the Green party because of the way our electoral process works in New York state. I believe I’m part of building a more grassroots, bottom-up movement that’s not just talking about the issues that are problematic but highlighting the root causes of it — and that’s the system and the rules that were designed by people in power. So it makes it very difficult for regular people, working people to engage in the system.

How would education policy change if you’re elected?

Currently the way decisions are made, it’s a pyramid structure. It’s very top-down, and my idea is to kind of invert that pyramid and create structures so there’s greater voice coming up from the bottom. How else are you going to know what policies need to be put in place if we don’t know what the needs are really?

Let’s say there’s an education gap or an opportunity gap happening. The analysis — over why that problem is — is in large part determined by people in power. So their solutions have always been to create consequences and rewards like the teacher evaluation system and the accountability system around high-stakes testing. It’s this really test-and-punish system. But if you go to any school that’s struggling, you’ll find that a lot of the answers and problem-solving can come from the actual community.

That sounds hard to do at scale. What kinds of systemic or structural changes could be implemented to make that a reality?

One, we have mayoral control, and that wasn’t always the case in New York City. The largest five school districts in New York State, if you look at them, a lot of them have either centralized control where the elected school boards have been dissolved, democratic spaces were dissolved. It’s a pattern across the country, where centralized control takes hold, and then you have less voice coming up from people.

And then I do believe that our locally elected officials — senators, assembly members —  they’re also taking big contributions from education reform groups, charters. And that, in large part, incentivizes the decisions that happen at the local level. We have to push forward rules about campaign finance, and I think that’s one of the biggest things that has to change — the culture of our governing system.

What do you hope to accomplish with your candidacy, even if you don’t win?

I’m definitely very clear about the odds. But at the same time, I’m very hopeful about this process and this work. This candidacy is about really highlighting the process for a lot of people who maybe even never knew who our current lt. governor was, and now they know. That position has, in large part, been kind of invisible in our state, and maybe we’ve brought that to light. We’re electing people into positions of power in our state, and we’re starting to question them, developing ideas around what needs to change in order for a greater number of people to feel like they had a say, and not feeling like they have to compromise one way or another.

Another big push for me in this campaign is to highlight our issues. The root cause of poverty or all these societal ills is the income gap. It’s not about, ‘Oh, you must have worked harder.’ Or, ‘You must deserve your incredible wealth because of who you are.’ No. Everyone deserves to have basic quality of life.

We’re in a moment of great teacher activism across the country. What do teachers want? What is driving this?

Over the last decade, we’ve seen policies that strip our school budgets — so that places a greater burden on teachers. We actually spend a lot of our own personal money — people sometimes don’t realize how much — just to provide basic things like paper, pencils. And in some dire situations — I’ve actually been in this place — we’re actually buying clothes for students or toiletry items. I’ve had friends in New York City whose custodians have said that budgets have been slashed so much that they can only buy a certain number of garbage bags or paper towels for the bathroom. So teachers now in some schools put toilet paper on the supply lists and even purchase it themselves. That’s one phase of it.

And then another one is this incredible, ridiculous accountability system put in place while these budget cuts are happening —  asking teachers and students and administrators to jump really, really high — without any resources.

Teachers tend to be nurturers and people who sacrifice a lot. I’ve seen tons of stories in the media about the kinds of things teachers do above and beyond. It just shouldn’t be that way. The burden being placed on teachers is untenable.

What do you see as the value of unions? What do you see as reasonable criticisms of them?

Without unions, working people on the whole, we’ll have no space to collectively organize around working conditions. For us as educators, that has a direct impact on our students’ learning conditions. It’s a ripple effect. It affects our communities. Without our unions, we’re not able to protect and support our communities — let alone our own livelihoods.

I believe that our union needs greater internal democracy, that negotiations with the government — with the city or at the larger level — needs to have greater transparency and input from its constituents. Process matters within our union.

So far UFT membership has remained strong in the wake of the Janus Supreme Court decision, which banned mandatory union dues. How do you think the decision will play out here moving forward?

Being actively engaged in your union is like a gym membership. It’s only as powerful as how engaged members are in the process. So while we might have the roster — a lot of people [who] stayed on as union members — how much do they really feel engaged in decision-making at the policy level?

Collecting dues makes it so that our union leadership can have the finances to continue to operate in the way that they have and not to incentivize them to really listen to members. I’m concerned that unless there is greater engagement, nothing is really going to change, and it’s like death by a thousand cuts in our state. It’s not as visible as in red states, where they’ve had these huge cuts that impacted everyone, and everyone came around to the same conclusion that they had to fight for just their basic rights. Whereas here, it’s very nuanced. So it’s a slow death, I would say, at the rate that we’re going.

How has teaching prepared you for the campaign trail? Have you taken any campaign lessons into the classroom?

I have to say, being part of a school community that’s very collaborative and also being able to foster discussion practices with my students and teaching them how to have debates, be able to present their ideas —  in those very concrete ways, it’s prepared me for this. I feel like a lot of teachers could do this. It’s just the work of teaching takes up a lot of our time and energy and passion.

New York City’s elite specialized high schools enroll very few black and Hispanic students. Critics trace the segregation back to the Specialized High School Admissions Test, which currently serves as the sole admissions criteria. What do you think of  Mayor Bill de Blasio’s plan to scrap the exam?

I have very strong feelings that the SHSAT is a gatekeeper. The fact that we as a city can say there are elite schools for a few, and that everyone else is stuck with mediocre or less-than schools, is to me completely wrong. We should, as a city, be able to say that all of our schools provide the kind of education that we want our kids to have. If there is such a high demand for a specialized high school that has specific kinds of programming, then we need to find ways to provide more of them — even in each borough or each community if necessary. We’re creating a resource that seems to be very scarce, and in education, why are we doing that?